GrahakiCancellation & refunds
Effective 18 October 2026
In short: full refund within 7 days of buying or renewing Pro, no questions asked. Cancel any time to stop future renewals.
Cancelling
You can cancel Pro at any time from Grahaki's Settings, by cancelling the mandate in your UPI app, or by emailing support@grahaki.com. After cancelling, Pro stays active until the end of the year you have already paid for, then your account moves to the Free plan. Your data is kept.
Refunds
- New purchases: full refund if you ask within 7 days of payment.
- Automatic renewals: full refund if you ask within 7 days of the renewal charge.
- After 7 days: payments are not refundable, except where required by law or if we discontinue Pro (then we refund the unused part of the year).
- Charged by mistake or twice: always refunded in full.
How to request a refund
Email support@grahaki.com with the subject "Refund request", the email address you paid with and your Razorpay payment ID. We confirm within 2 working days. Refunds go back to the original payment method (UPI, card or bank account) and usually reach you within 5–7 working days after we approve them, depending on your bank.